Evidence for supplier and business disputes

• A supplier has missed agreed deadlines, quantities or specifications
• You need to compare a contract or purchase order against actual invoices and deliveries
• Correspondence is spread across several email threads and different staff members
• You are preparing a formal notice, complaint or claim against a supplier

• The supply contract or terms of business
• Purchase orders
• Delivery notes or confirmations
• Invoices and credit notes
• Email correspondence about delays, defects or disputes
• Meeting notes or call summaries, if written down
• Any previous formal notice sent to the supplier

Uploads can be PDFs, Word documents, plain text files, photographs and screenshots. Scanned letters and images are read using text recognition, and the page or image each finding came from is recorded.

• Extracts agreed terms, quantities and deadlines from the contract and purchase orders
• Compares these against delivery notes and invoices
• Builds a timeline of orders, deliveries, complaints and responses
• Flags discrepancies, such as an invoiced quantity that does not match the delivery note
• Notes missing documents referenced elsewhere, such as an amended purchase order

1. 1.A business uploads the supply contract, six months of purchase orders and delivery notes, and an email thread raising delays.
2. 2.TraceFolio extracts the agreed delivery windows from the contract and compares them against the dates on each delivery note.
3. 3.The timeline shows a pattern of deliveries arriving after the agreed window on five separate occasions.
4. 4.The report flags this pattern in the Key Facts and Timeline sections, with each late delivery cited to its source document.
5. 5.The business uses the report to support a formal notice to the supplier referencing the contracted delivery terms.

• Executive summary of the supplier relationship and the dispute
• Key Facts including contract terms and order references
• Important Dates for orders, deliveries and complaints
• Chronological Timeline of the supply relationship
• Contradictions and Inconsistencies between contract terms and actual deliveries
• Missing or Uncertain Information, such as unsupplied amendments
• Source References for every extracted fact

The report is a downloadable PDF. Every finding points back to the document it came from, and the report carries a verification record so a third party can check that the file they are reading is the one that was produced. See what is in an evidence report for a section-by-section description.

• Agreed terms, quantities and deadlines as stated in your documents
• Whether deliveries or invoices match those agreed terms
• Patterns across multiple orders, such as recurring late delivery
• Gaps where a referenced amendment or communication is missing

• Whether the supplier breached the contract
• The financial loss caused by any delay or defect
• Whether a formal notice or claim would succeed
• The commercial reasonableness of either party's position

TraceFolio organises and reports on the documents you supply. It is not legal advice, it does not decide who is right, and it cannot confirm that a supplied document is genuine. Where the evidence is silent, the report says so in Missing or Uncertain Information rather than filling the gap.

Your report is visible only to your account. Source documents are deleted 24 hours after processing, while the hashes and the verification record are kept so the report stays checkable. Certification receives cryptographic fingerprints and processing details, never the documents themselves.

The verification page explains in plain language what verification does and does not prove, and security and privacy covers storage, deletion and who processes your data.