Use cases
What do you need help with?
Most people arrive with the same problem: months of emails, letters, screenshots and documents, and no clear picture of what happened. Each page below explains the evidence people usually hold in that situation, what an organised report can show, and what it cannot decide.
Choose the closest situation
Landlord repair disputes
Organise repair reports, photos and correspondence into a dated record you can point to.
Tenancy disputes
Bring together notices, emails and letters from a tenancy disagreement into one clear timeline.
Deposit deductions
Line up check-in reports, photos and messages to challenge disputed deposit deductions.
Consumer complaints
Turn order confirmations, receipts and support chats into one clear complaint record.
Insurance claims
Pull correspondence, photos and assessor reports into one dated claim timeline.
Workplace grievances
Turn emails, meeting notes and messages into a factual timeline for a grievance process.
Contractor disputes
Line up quotes, invoices, photos and messages from a building or trade dispute.
Supplier disputes
Organise purchase orders, invoices and emails from a business-to-business dispute.
Ombudsman complaints
Prepare a clear, dated timeline of your complaint history before escalating to an ombudsman scheme.
Travel claims
Bring together bookings, cancellation emails and receipts from a travel dispute.
Warranty disputes
Organise proof of purchase, repair correspondence and photos from a warranty dispute.
Something else? TraceFolio can analyse many kinds of document-based evidence. If your situation is not listed, the how it works page explains what the analysis does with any supported set of documents.
Practical guides
Create your evidence report
Upload your emails, letters, screenshots and documents. TraceFolio puts them in order, sets out the key facts and conflicting accounts, and produces a source-cited report you can download and verify.